Cookie Policy

This Cookie Policy explains how CLECLE, the company publishing the website www.clecleboutique.com, uses cookies and other trackers when you browse the site. It supplements CLÉCLÉ's Privacy Policy.

1. WHAT IS A COOKIE?

A cookie is a small file or other tracker that may be stored on or read from a user's device — computer, phone, tablet or other device — when they visit a website. Cookies may, in particular, make it possible to remember certain browsing information, to ensure a service works, to measure use of the site or, where the user has consented, to personalise certain content and communications.

The regulations distinguish in particular between trackers that are strictly necessary for the operation of the site, which may under certain conditions be used without consent, and trackers whose use requires the user's prior agreement.

2. WHO USES COOKIES ON THE SITE?

The website www.clecleboutique.com is published by: CLECLE, a simplified joint-stock company (SAS), 231 rue Saint-Honoré, 75001 Paris — France. SIREN: 994 538 742. E-mail: bonjour@clecle.fr

Some cookies may be placed directly by CLÉCLÉ. Others may be placed or read by service providers operating on the site, in particular to provide certain technical functionalities, payment, audience measurement or, where the user accepts them, personalisation and marketing services. The up-to-date list of the services and trackers actually used is accessible from: MANAGE MY COOKIES

3. WHAT TYPES OF COOKIES DO WE USE?

Strictly necessary cookies

These cookies are essential to the operation of the site and to the provision of services expressly requested by the user. They may in particular enable:

  • the operation of the basket;
  • the storage of products added to the basket;
  • login to and security of My CLÉCLÉ Suite;
  • management of the user session;
  • the retention of cookie choices;
  • the security of the site and of transactions;
  • the operation of the ordering and payment process;
  • and the correct display of the site's various features.

These trackers are only used where they are necessary for the operation of the service concerned and do not require consent where they meet the exemption conditions provided for by the regulations.

Audience measurement cookies

These cookies allow CLÉCLÉ to understand how the site is used, for example by measuring the number of visits, the pages viewed or browsing journeys. They help improve the site's performance, usability and content. Where the conditions allowing an exemption from consent are not met, these trackers are only used after the user's agreement.

Personalisation and functionality cookies

These cookies make it possible to offer certain additional features or to remember preferences in order to personalise the experience on the site. Depending on how they work and on their purpose, they may be subject to the user's prior consent.

Advertising and marketing cookies

Subject to the user's consent, cookies or trackers may be used in particular to:

  • measure the effectiveness of CLÉCLÉ's advertising campaigns;
  • attribute a visit or a purchase to a campaign;
  • limit or adapt the delivery of certain communications;
  • build audiences;
  • or offer advertising that may match the user's interests.

No advertising cookie subject to consent is placed before the user has expressed their agreement.

Cookies related to social networks and external content

Some pages may embed features or content from third-party services, in particular social networks. Where these features involve placing or reading trackers subject to consent, they are only activated after the user's agreement.

4. HOW IS CONSENT COLLECTED?

On their first visit to the site, the user is invited to express their choices from the cookie management banner. They may in particular:

  • ACCEPT ALL
  • REJECT ALL
  • ou or CUSTOMISE MY CHOICES

Refusal must be offered with the same degree of simplicity as acceptance. Continuing to browse or simply closing the banner does not constitute valid consent. As long as the user has not given their consent, trackers requiring it are not placed on or read from their device. Cookies strictly necessary for the operation of the site may nevertheless be used without consent where they meet the conditions provided for by the regulations.

5. CHANGING OR WITHDRAWING CONSENT

The user may change their choices at any time. Permanent access to the management tool is available from the footer of the site under the heading: MANAGE MY COOKIES. The user may then individually accept or refuse the different categories of trackers offered. Withdrawing consent must be as simple as giving it. Withdrawing consent does not affect the lawfulness of operations carried out before it.

6. HOW LONG CHOICES ARE KEPT

The choice expressed by the user regarding the acceptance or refusal of cookies may be stored in order to avoid asking them to decide again on every new visit. CLÉCLÉ intends to keep this choice for a maximum of six months, except where consent needs to be renewed earlier, in particular because of a substantial change in the purposes or services used.

The six-month period for storing both consent and refusal corresponds to the general recommendation of the CNIL (the French data protection authority). At the end of this period, the user may be invited to express their choice again.

7. COOKIE LIFESPAN

Lifespan varies depending on the nature and purpose of each cookie. Some cookies are deleted when the browser is closed or at the end of the session. Others may be kept for a set period in order to allow the service concerned to operate. The duration specific to each tracker is indicated in the preference centre accessible from: MANAGE MY COOKIES. Trackers are kept for a period proportionate to their purpose and in accordance with the applicable regulations.

8. THIRD-PARTY COOKIES

Some services offered on www.clecleboutique.com may involve third-party companies. Where these companies place or read cookies for their own purposes, they may act as independent data controllers or, depending on the service concerned, jointly with CLÉCLÉ.

The identity of the third parties actually concerned, the purpose of the trackers they use and their duration are accessible from the centre: MANAGE MY COOKIES. Where their involvement requires the user's consent, the services concerned remain deactivated until that consent has been given.

9. BROWSER SETTINGS

The user may also configure their browser in order to control certain cookies stored on their device. However, browser settings do not necessarily replace the preference centre offered by CLÉCLÉ. Blocking certain strictly necessary cookies may lead to a degraded experience or make it impossible to use certain essential features of the site, such as the basket, logging in to My Suite or certain ordering steps.

10. CHANGES TO THE COOKIE POLICY

This Policy may be amended in particular to take account of:

  • changes to the services offered on the site;
  • the addition or removal of a service provider;
  • changes in the technologies used;
  • or a change in the applicable regulations.

The date of the last update is shown at the top of this page. Where a new purpose requiring consent is added, CLÉCLÉ seeks the appropriate consent before using the trackers concerned.

11. PERSONAL DATA

Where the information collected by means of cookies constitutes personal data, its processing is also subject to the rules described in the: PRIVACY POLICY. For any question concerning cookies, trackers or personal data protection, users may write to: bonjour@clecle.fr

MANAGE MY COOKIES

Your preferences

CLÉCLÉ uses cookies necessary for the operation of the site and, with your agreement, other trackers allowing us to measure audience, personalise your experience and improve our communications. You can change your choices at any time.

Strictly necessary cookies (always active)

These cookies are essential to the proper functioning of the site and cannot be deactivated from this preference centre. They enable in particular:

  • the operation of the basket;
  • login to My CLÉCLÉ Suite;
  • the security of the site and of payments;
  • the storage of your cookie choices;
  • the smooth running of your order.

Audience measurement

These cookies allow us to understand how the site is used in order to improve its functioning, its usability and its content. Examples: number of visits, pages viewed, browsing journeys and site performance.

Personalisation and functionality

These cookies make it possible to remember certain preferences and to activate additional features in order to make your browsing more personalised.

Advertising and marketing

With your agreement, these cookies allow us to measure the effectiveness of our campaigns, to better understand their performance and to offer you communications or advertising that may more closely match your interests.

Social networks and external content

These cookies may be used where certain features from third-party platforms or services are embedded in the site. They may in particular allow external content to be displayed or certain interactions with social networks.

You may change or withdraw your consent at any time from the "Manage my cookies" link available in the footer of the site. The CNIL specifies that withdrawal must be as simple as acceptance and that consent cannot result from inaction or from pre-ticked boxes.